Safety and scope
Non-clinical scope and static safety notice
The governed notice is identical for everyone. It is always general information and never a response to what a user enters.
What NavoCare is
NavoCare is a non-clinical preparation tool for organizing user-selected context and questions before a conversation with a human professional.
What NavoCare does not do
It does not provide treatment, diagnosis, clinical triage, risk assessment, crisis detection, emergency routing, medication advice, professional matching, or clinical monitoring.
No analysis for urgency
The local flow does not inspect keywords, sentiment, severity, or user text to infer urgency. The static notice remains the same for everyone.
For urgent situations
Do not use NavoCare for an immediate or emergency need. Seek help outside the product using the general information in the locked notice below.
About 112
The reference to 112 is general public information for Spain. NavoCare does not call, activate, route, report, or send information to emergency services.